Apex Process Consultants is proud to present at IBM Interconnect with First Tennessee Bank. Please see below for the session description.
Rapidly Enhancing an Enterprise Services Layer with IBM BPM and ODM at First Tennessee Bank
First Tennessee Bank (FTB) and Apex Process Consultants have implemented a system-guided process to assist the customer service representative in completing the online banking enrollment process. By leveraging IBM BPM and Apex Coach Views, the solution was developed, tested and ready for production in under five weeks. The ability to develop the solution in such a short time provided an extremely quick ROI. FTB is now leveraging both BPM and IBM Operational Decision Manager (ODM) to enhance its enterprise service bus by providing both guided process and decision management across the enterprise. In the latest enhancements, business decisions in ODM provide an early warning mechanism for the bank’s deposit system to detect potential fraud.
Come see the First Tennessee Bank presentation at InterConnect 2017 to learning more.
Session: HBP-2208
Time: Mon, 20-Mar 01:00 PM — 01:45 PM
Place: Mandalay Bay South, Level 2 — Mandalay Bay Ballroom I
