Business rules are a critical but often unseen factor in your work processes. In our loan underwriting demo, we use IBM’s ODM to manage and automate many of the business decisions that speed the approval process and ensure decisions are in compliance with those rules.
“If you can’t measure it, you can’t manage it.” — not Peter Drucker
Honestly, if I had a dollar for every time someone quoted me some variant of that adage about measuring and managing, I’d be writing this blog post on my yacht.