David Knapp Talks Beer, Brewing and Process 4 years ago 1 min read IBM BPMProcess Improvement Here at Apex Process Consultants, not only are we very serious about our work, but we’re equally as serious when it comes to our hobbies.
Customer Care Processes Re-Imagined 4 years ago 2 min read Case StudiesIBM BPMAgileSoftware Development Apex teamed up with Virtusa to design and implement a new version of the Agent Workflow System (AWS) application from the ground up.
Workflow Automation for Customer Due Diligence 4 years ago 1 min read Case StudiesIBM BPMSoftware Development CDD was a BPM application built to facilitate the process of verifying the identity of customers and identifying potentially suspicious activity.
New System Delivers Accurate Customer Quotes Faster 4 years ago 2 min read Case StudiesIBM BPMAgileSoftware Development Delphi’s Packard division needed a system to support a complex set of interactions between sales, finance, engineering, manufacturing and procurement to provide estimates to OEMs for vehicle electronic systems.
Back Office Processes Automated to Support New Customer Enrollment 4 years ago 1 min read Case StudiesApex Coach ViewsIBM BPMAgile Apex developed a manual enrollment process application for customers requiring more thorough vetting.