Apex facilitated Envisioning sessions to help multiple internal stakeholders, including call center, sales, IT, and operations. Apex guided discussion of the design considerations, made recommendations and implemented prototypes.
The firm needed to transform their business model and operational processes from one based on co-located engagement teams near the client location to one based on hybrid teams that included centralized shared resources.
Low Code is the latest iteration of a long search for development tools that make it easier for traditional developers (in the podcast we refer to them as hardcore developers) and non-programmers who have extensive business knowledge and/or a desire to become programmers.
